The tickets to the museums we will visit are NOT included in the final price of the tour. Ticket to be paid on the day at the ticket office with guide.


Groups with more than 6 people will require headsets, necessary for most of the museums and recommended for city walks due to surrounding noise.

Tour guide in Florence will book these in advance and they will be distributed at the beginning of the tour. 


Under 18 years the ticket is free in the museums (Accademia, Uffizi gallery, Bargello sculpture museum) however, a digital copy of the original passport is necessary to show as proof of age at the ticket office of each museum.

Ticket reservations are necessary ahead of time at the Accademia gallery, the Uffizi gallery and the Medici chapels so as to avoid the very long lines of unreserved visitors. Tour guide in Florence will make these reservations when the sites are included in the tour itinerary.

All visitors over 6 years old must pay the 4€ for the reservation fee.

Under 6 years are not required to have a ticket nor reservation.

There are reduced admissions costs at other sites in the city showing the passport.


The Uffizi and Accademia Galleries are closed on Mondays.

Tour guide in Florence make the ticket reservations ahead of time for these two galleries if included in the tour itinerary.

We strongly recommend avoiding entering these two galleries between 9am-4pm as they become extremely busy and queues accrue in the reservation areas after 9am.

Tuesday is the busiest day of the week for both of galleries as they are closed on Monday, the waiting time can be a little bit more that the other days of the week.

Cancellation Policy

We require a deposit

If the tour is cancelled 1 month before the requested date, you will receive a full refund of the deposit, 15 days before and we’ll refund 50% of the deposit. We don’t give a refund of the deposit if the tour is cancelled 7 days before the appointed date.

The cost of the guide is final and not per person.

We have convenient rates for groups, schools, do not hesitate to contact us for a personalized quotation!